At Focusinc, we are always striving for perfection! We are on a mission to be the top outsourcing company in New York, and we know that to achieve this, we need to know how to lead, and how to work well in a team.
Outsourcing companies in the USA will often consist of large in-house teams, as well as large offshore outsourcing teams. This means that working as a leader in a team can often be a necessity. Sadly, it can sometimes be seen as an unwelcome challenge rather than an opportunity. As a team leader, one can be faced with many responsibilities and varying points of view; handling too many ideas at once may be overwhelming. Here are some top Focusinc Group tips that will help you to become an efficient and proactive leader:
- Be a role model for your teammates. You have to know what you are doing, in all areas, so as to facilitate the giving of respect. Be knowledgeable in your field, and keep your reputation clean.
- Discuss your experience, but don’t be boastful. Make your teammates aware of your experience in the industry. This will help them understand your strategies in the workroom, and knowing how much you have achieved in your field will help them trust you as a leader.
- Act like the professional that you are. You may be the leader, but do not forget to be cordial to your teammates. You are, in a way, the boss—act, look, and communicate accordingly.
- Be clear and consistent with your rules and standards. This will help motivate the rest of your team in providing good results. Have a code of conduct within your team will ground everyone in clear rules and guidelines. Be consistent, and do not change strategy or direction in the middle of a project.
- Listen to your team’s input. Your ideas may already be set, but it does not hurt to hear your teammates out. Listen to their feedback about the work you are doing. This will help create a good work environment that welcomes questions and opinions. You do not want your team to be confused—ask them face-to-face if they have any questions or suggestions.
- Reward your team for good behavior. This will maintain a good morale in your workroom, and it will help boost your team’s overall motivation to get work done in an efficient manner. A company dinner can celebrate a major goal that you have completed, and small prizes like movie tickets or a gift certificate can be an incentive for teammates to work well together.
- Be a likeable person. Share an occasional personal story, and have a pleasant attitude towards your teammates. They are not just workers—they are also people. Be friendly, but maintain an air of authority. You are still a leader, and being too social in the workplace may seem like you are putting up a front. Avoid having romantic relations with anyone in your work area—this could lead to people losing respect for you, biased opinions, and in the worst case, being dismissed from your job.
Being a leader is a challenge, and sometimes people simply cannot live up to it. But with hard work, respect, and your team’s cooperation, you can be highly successful and be the leader that your company needs.